Privacy Policy
Effective 25 October 2026
1. Who we are
[Registered business name] (registration number [number]), trading as BrightPath Tutoring Trailblazers, is the responsible party for personal information processed on this platform under the Protection of Personal Information Act, 2013 (POPIA). Information Officer: [name], yedwaathabile@gmail.com.
2. Information we collect
- Account details from Google sign-in: name, email address and account identifier.
- Tutor profile details you supply: occupation, organisation, modules, formats, indicative rates, availability and about text.
- Verification documents you choose to upload, stored privately.
- Tutoring requests, reviews, chat messages and profile-view activity.
- Technical data such as IP address, device and browser, and consent records.
3. Why we use it
To operate the platform: show tutor profiles, pass tutoring requests and messages between students and tutors, manage tutor subscriptions, provide analytics to tutors, moderate content, keep the platform secure and meet legal duties. We process information on the basis of your consent, our agreement with you, legal obligations and our legitimate interests. Marketing emails are sent only if you opt in, and you can withdraw at any time.
5. Security
We use reasonable technical and organisational measures, including access controls, encrypted chat storage and private storage with short-lived links for documents. No system is completely secure; if a breach affects you we will notify you and the Information Regulator as POPIA requires.
6. How long we keep it
| Tutor verification documents | 90 days after verification expires |
| Chat messages | 730 days |
| Tutoring request details | 365 days |
| Dormant accounts | Closed after 1,095 days of inactivity |
| Deleted accounts | Permanently removed after a 30-day grace period |
Records of your acceptances and consents may be kept longer where needed to show compliance.
7. Your rights
You may ask to access, correct or delete your information, object to processing, withdraw consent, or ask for an explanation of your Trust Score. We respond within 30 days. Email yedwaathabile@gmail.com. You may also complain to the Information Regulator (inforegulator.org.za).
9. Age
The platform is for people aged 18 or older. We do not knowingly collect information from children.
10. Changes
We will publish any changes here with a new effective date, and ask you to accept material changes.
